MB8 is fully committed to protecting the privacy and personal data of all our members. This Privacy Policy explains transparently how we collect, use, store and protect your information — as well as your rights as an MB8 member regarding the personal data you entrust to us.
Six core principles that shape how MB8 handles and protects the personal data of all members.
All data transmitted between your device and mb8 servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's leading financial institutions such as Maybank and CIMB.
MB8 has never and will never sell, rent or disclose your personal data to any third party for marketing purposes without your explicit written consent.
MB8 only collects personal data that is strictly necessary for the stated purposes — account registration, payment processing, identity verification and customer support.
You have the right to request a copy of the personal data we hold, correct any inaccurate information, or request deletion of your data at any time by contacting our team.
The mb8 Privacy Policy is designed to comply with applicable data protection laws in Malaysia. Your rights as a data subject are fully respected and protected by our platform.
In the event of any security breach affecting your personal data, mb8 is committed to notifying you within the stipulated timeframe and taking immediate remedial action.
Important Note: By registering for or using any MB8 services, you confirm that you have read and fully understood this Privacy Policy, and that you agree to the way we collect and process your personal data as described herein.
MB8 ("Platform", "we", or "MB8") is an online entertainment platform operating at mb8-khelo.com, offering casino, Sports Betting, e-sports, and various other online gaming services to Malaysian players. In operating this platform, MB8 needs to collect and process a certain amount of personal data from our members.
We understand that your personal data is something sensitive and valuable. The trust you place in MB8 to handle that information responsibly is something we do not take lightly. That is why we have put together this comprehensive Privacy Policy — to ensure you know exactly what data we collect, why we collect it, how it is used, who can access it, and what your rights are in relation to that data.
This MB8 Privacy Policy applies to all users of the mb8-khelo.com website, all registered members, all prospective members browsing our platform, and all individuals who interact with MB8's services in any capacity. This Policy forms part of MB8's Terms & Conditions and should be read together with that document for a complete understanding.
This Privacy Policy is effective from January 2026. The latest update date will always be displayed at the top of this document. Please review this policy periodically to stay informed of how mb8 handles your personal data.
Mb8 collects several categories of personal data depending on your interactions with our platform. Below is a detailed summary of the data we may collect:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, identification number | Identity & age verification, legal compliance |
| Contact Data | Malaysian phone number, email address | Account verification, communication & customer support |
| Financial Data | Bank account details, TNG/GrabPay e-wallet numbers, deposit & withdrawal history in MYR | Payment processing & transaction verification |
| Account Data | Username, password (encrypted), login history | Account management & platform security |
| Gaming Activity Data | Betting history, games played, bonuses claimed, wins & losses | Bonus processing, legal compliance & responsible gaming |
| Technical Data | IP address, device type, browser, operating system, access time | Security, fraud detection & platform improvement |
| Communication Data | Records of customer support conversations and emails sent to MB8 | Dispute resolution & service improvement |
We do not collect sensitive data such as health information, religious beliefs, political affiliations or biometric data unless specifically stated and with your explicit consent in particular contexts required by law. mb8 does not require credit card numbers, as all transactions are processed through approved local Malaysian payment methods.
MB8 collects personal data through several different channels throughout your interactions with our platform. It is important for you to understand these channels so you can make informed decisions about the information you share with us.
Directly from You:
Automatically via Technology:
From Approved Third Parties:
MB8 uses collected personal data for specific, legitimate, and transparent purposes. We do not use your data for any purpose beyond what is stated here without first obtaining fresh consent from you.
Platform Operations Purpose:
Security & Legal Compliance Purposes:
Service Improvement Purpose:
mb8 does not use your personal data to make automated decisions that have a legal effect or similarly significant impact on you without human involvement in the evaluation process.
Mb8 does not sell, rent or disclose your personal data to any third party for commercial marketing purposes without your explicit written consent. This is an absolute commitment we do not compromise on.
However, there are certain situations where MB8 needs to share your personal data with specific parties for legitimate purposes:
Important: MB8 does not and will not share your betting or gaming activity history with any third party for marketing, insurance or credit assessment purposes. Your gaming activity data is confidential and is used solely for platform operations and legal compliance.
The security of your personal data is MB8's highest priority. We continually invest in the latest security infrastructure and practices to ensure your data is always protected against unauthorised access, disclosure, alteration or destruction.
All communications between your device and mb8 servers are encrypted using 256-bit TLS/SSL protocol. No data is transmitted in plain text that could be read by unauthorised parties.
Your password is never stored in plain text. We use strong hashing algorithms, meaning no one — including MB8 staff — can ever view your original password.
Access to members' personal data within MB8's internal systems is restricted to staff who genuinely require it to carry out their duties. All access is logged and audited on a regular basis.
Mb8 systems are monitored around the clock by our cybersecurity team to detect suspicious activity, unauthorised access attempts or any security threats that could compromise member data.
Members' personal data and account information are regularly backed up to a secure, separate location to ensure swift data recovery in the event of any unexpected technical disruption.
MB8 offers two-factor authentication via SMS OTP to protect your account from unauthorised access, even if your password has been compromised.
While MB8 takes all reasonable and up-to-date security measures, no security system can guarantee 100% data protection in every scenario. You also play an important role in protecting your data by keeping your password confidential, using secure devices, and ensuring you log out of your MB8 account when using shared devices.
MB8 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law, whichever is longer.
In general, the retention periods are as follows:
When personal data is no longer needed, mb8 will securely delete or anonymise it using approved procedures to ensure it cannot be recovered or accessed again.
The MB8 website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit the website.
MB8 uses several types of cookies:
You can manage cookie settings through your browser. However, disabling certain cookies may affect MB8 platform functionality — for example, you may need to log in again on each visit if session cookies are disabled. For information on how to manage cookies in your browser, please refer to your browser's help documentation.
As an MB8 member, you have certain rights regarding the personal data we hold and process about you. MB8 fully respects these rights and is committed to fulfilling valid requests within a reasonable timeframe.
You have the right to request and receive a copy of the personal data MB8 holds about you at any time.
You have the right to request correction of any personal data that is inaccurate, incomplete or out of date.
You have the right to request the deletion of your personal data in certain circumstances, subject to retention obligations prescribed by law.
You have the right to request that MB8 restrict how we process your personal data in certain circumstances as defined by law.
You have the right to receive the personal data you have provided to mb8 in a structured, machine-readable format for transfer to another party.
You have the right to object to the processing of your personal data for specific purposes, such as direct marketing, at any time and without needing to provide a reason.
To exercise any of the rights above, please contact the mb8 team by email at support@mb8-khelo.com or via 24/7 Live Chat. State the right you wish to exercise and provide sufficient information for us to verify your identity. mb8 will process your request within a reasonable timeframe in accordance with applicable law — typically within 30 working days. In complex cases, this period may be extended, and you will be notified accordingly.
Please note that some of these rights are not absolute and are subject to certain exceptions under the law — for example, we may not be able to delete your financial transaction records that must be retained to meet Malaysia's anti-money laundering legal requirements.
Mb8 strictly prohibits use of its platform by individuals under the age of 18. The mb8 platform is exclusively for adult entertainment, and we take this responsibility very seriously.
MB8 does not knowingly collect or process the personal data of minors. If we identify that a person under the age of 18 has registered an MB8 account, we will immediately:
If you are a parent or guardian and discover that your child has registered for or used the MB8 platform without your knowledge, please contact the MB8 support team immediately via Live Chat or email at support@mb8-khelo.com. We will take prompt action to address the situation.
MB8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, technological changes, or platform service improvements.
When significant changes are made to this Privacy Policy, MB8 will take the following steps to ensure you are informed:
It is your responsibility to review this Privacy Policy periodically. Your continued use of the MB8 platform following any amendments constitutes your full acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and request the deletion of your personal data.
If you have any questions, concerns or complaints regarding how MB8 handles your personal data, or wish to exercise any of the privacy rights set out in this Privacy Policy, please contact us through the following channels:
MB8 aims to respond to all data privacy enquiries within 5 business days for general enquiries, and 30 business days for formal privacy rights requests. For more complex complaints, we will provide you with regular status updates throughout the resolution process.
If you are not satisfied with how MB8 has handled your privacy complaint after contacting us directly, you have the right to refer the matter to the relevant data protection authority in Malaysia.
For data deletion requests or the exercise of any other privacy rights, please submit your request by email from the address registered to your mb8 account to facilitate identity verification. This protects you against any party attempting to exercise your rights without authorisation.
Answers to the most frequently asked questions about privacy and personal data protection at MB8.
This Privacy Policy should be read together with MB8's other policy documents for a complete understanding of how our platform operates and your rights as a member. All MB8 policy documents are transparent and freely accessible to all users.
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